Do you charge for pickup

Any pickup charges applied are based on location, the number of items, service requirements, etc. Fortunately, ERA is known to be able to waive costs during the multiple promotions we have throughout the year or for members & high-valued donations.

Do you charge for drop off?

Drop-offs are usually free of charge at any of our multiple locations. However, we do have costs applied for the following items, TV’s, Microwaves, Floor Model Copier/Printer & for Services such as Destruction.

Do you sell any equipment or is it strictly recycling/refurbishing?

Our primary focus is to have the equipment repurposed and donated. However, there are some circumstances where we offer equipment at low cost to not only avoid recycling working devices but also to offer the opportunity to individuals to receive a computer and not have to pay full price, as many cannot afford it. Our donation process is for Non-profit, Business, Charity & Educational type facilities. All funds are used to benefit the organization and allow ERA to operate and provide low cost or free services throughout Canada.

Do you wipe or destroy hard drives & media? If so, is there a cost & will we receive Certification?

Yes, ERA can data wipe or destroy media such as hard drives, tapes, floppy discs, CD’s etc. Secure data wiping is inclusive and free of charge. However, destruction can range anywhere from $0.00ea – $5.00ea depending on the donated equipment, media and membership status. Certification is provided usually within 10 business days after the service has been completed. Serial Numbers can also be provided upon request.

Is there a guarantee that the hard drives, once wiped, will be 100% clean and all the information on them will be gone? Will we receive Certification? 

Yes, ERA ensures the data is removed using Blancco. Certification is provided usually within 10 business days after the service has been completed. Serial Numbers can also be provided upon request.